Shipping policy

Shipping Policy

Last updated: May 14, 2026

Thank you for shopping with The Almira. This Shipping Policy explains how orders are processed, shipped, and delivered through TheAlmira.com.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Please note that processing times may increase during periods of high demand, promotional events, or holidays.

2. Shipping Time

Estimated delivery time is typically between 6–9 business days depending on the destination and carrier availability.

Shipping times are estimates only and are not guaranteed.

Delivery times may vary due to:

  • Customs processing
  • Carrier delays
  • Weather conditions
  • Incorrect shipping information
  • High seasonal demand
  • Force majeure events

3. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

4. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

The Almira is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply.

5. International Shipping

For international orders, customers may be responsible for:

  • Customs duties
  • Import taxes
  • VAT
  • Brokerage fees

These charges are determined by local authorities and are the responsibility of the customer.

The Almira has no control over these charges and cannot estimate their amount.

6. Delayed or Lost Packages

While we work with trusted shipping partners, The Almira is not responsible for delays once a package has been transferred to the carrier.

If your package is significantly delayed or appears lost, please contact the shipping carrier first using your tracking number.

If additional assistance is needed, you may contact our support team.

7. Delivered Packages

Orders marked as “Delivered” by the carrier are considered successfully delivered.

The Almira is not responsible for:

  • Stolen packages
  • Missing packages after confirmed delivery
  • Delivery issues caused by unsecured delivery locations

Customers are encouraged to ensure that delivery locations are secure.

8. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number
  • Clear photos of the packaging
  • Clear photos of the damaged item

We will review the issue and determine an appropriate resolution.

9. Contact Information

For legal or customer support inquiries, please contact:

Brandverse Media Advertising
9018 Balboa Blvd, #8153
Northridge, CA 91325
United States

Phone: +1 775-416-9444

Email: support@thealmira.com